1. Refunds: FreeRidingNZ will comply with its obligations under the Consumer Guarantees Act New Zealand or any other applicable consumer protection legislation that cannot be excluded. Subject to any such applicable laws, refunds or replacement products or services will be given at the discretion of company management.

2. Addressing: If a product is found to be mis-addressed by FreeRidingNZ then FreeRidingNZ shall be responsible for the re-delivery, replacement or refunding of the product. If the Customer is found to have given an incorrect or insufficient address, then FreeRidingNZ will not refund or resend the product and all responsibility for correcting delivery will be borne by the Customer.

3. GST: For New Zealand delivery addresses, all prices are New Zealand GST inclusive unless otherwise stated. If your order ships to a delivery address outside New Zealand, no New Zealand GST will be charged.

4. Customs & Duties: For any orders shipped outside of New Zealand the customer is the importer of record and will be responsible for all customs import duties and sales tax charges. These charges vary in each country and are outside of FreeRidingNZ's control. Contact your local customs office for more information on what import duties or sales taxes may be imposed.

5. Delivery Estimates: FreeRidingNZ makes every effort practical to ensure that delivery timeframes given are accurate. However the delivery times stated for products on this site assume that delivery times are not adversely affected by unforeseen events. By placing an order, you agree not to hold FreeRidingNZ liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

6. Limitation of Liability: The Customer shall indemnify FreeRidingNZ against any loss of or damage to property or for data or software which is lost, corrupted, deleted or altered due to the act or omission of the customer. FreeRidingNZ shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services from FreeRidingNZ, even if FreeRidingNZ has been advised of their possibility. In no case shall FreeRidingNZ's maximum liability exceed the cost of the relevant original order.

7. Free Riding NZ: Free Riding NZ is a New Zealand owned and operated company. The name "FreeRidingNZ" will appear on the payee's bank statement.

8. Shipping: Free Riding NZ take no responsibility for damage good's due to the shipping company. Shipping and Handling fees are included in the “shipping price”

9. Disclaimer: I am not a licensed psychologist or health care professional. My advice does not replace the care of mental health professionals, psychological counseling, or any other type of therapy. Advice that I give is from my personal experience. This advice doesn't replace care from a trained mental health professional but can complement it. If you have a medical concern, please consult with your health care provider and seek other professional treatment. or medical advice.